A question which has
received a lot of exposure in the haulage industry’s
trade press is:
drivers, are they more trouble than they are
our opinion the answer is simple:
all depends on which agency you use.’
AGENCY DRIVERS surveyed several hundred clients
to assess what they required from the agency
and its drivers. The outcome confirmed our belief
that AGENCY DRIVERS does not recruit drivers
for itself, but for its clients. Our staff and
drivers must be customer orientated. In order
to achieve this an in-house training programme
has been developed which concentrates on training
our drivers and office staff in Customer Care.
One of the major failings
of some of our competitors is to send drivers
on assignment with no knowledge of the duties
they are to perform, and little or no awareness
of the individual procedures for that particular
client. At AGENCY DRIVERS we take pride in our
working knowledge and understanding of customers
requirements. It is normal for at least one
of our office staff to have visited each of
our clients and their traffic office in order
to gain first hand experience of what is required.
In turn, we are able to brief drivers on what
is required and give them as much information
as possible before they arrive on site.
Our operating staff are
selected for their commitment to service.
At AGENCY DRIVERS we insist that the consultant
who answers the telephone, understands your
requirements and the workings of your business.
Our people appreciate the pressures of a busy
transport office and know from first hand experience
the particulars of different vehicles, equipment
We are dedicated to improving standards in the
supply of temporary staff to the haulage industry.
is necessary that any candidate hoping for a
career in one of our offices knows what is expected
of an agency driver, understands the standards
we strive to achieve and are aware of the consequences
of substandard service. Each consultant is fully
conversant with the legal requirements of commercial
When we have found a suitably qualified candidate,
we undertake full and ongoing training in:
Driver recruitment, selection, management and
Customer service and support
Operation within the requirements of the increasingly
complex laws governing agencies.
The result is simple. Our customers benefit
from the service offered by professionals who
can honestly carry the title
Driver Agency Specialists
Many local and national organisations throughout
the south-east rely on AGENCY DRIVERS to supply
smart, tidy drivers who are motivated, fully
aware of legal requirements, specially selected
for their skills and who carry the professionalism
and goodwill of our clients on to their customers.
DRIVERS will provide whatever our clients may
need within the boundaries of the various laws
under which we operate, specifically but not
The Employment Agencies Act,
Conduct of Employment Agencies and Employment
Businesses Regulations 2003.
Working Time Regulations 1998 (as amended)
Community Drivers’ Hours Regulation (3820/85/EEC)
Road Transport (Working Time) Regulations
The Transport Act and EC Tachograph Regulations,
The Road Traffic Act,
Vehicle Construction and Use Regulations
and other transport law
Income Tax (Earnings and Pensions) Act 2003.
Otherwise, we are free to tailor our service
to whatever is required. We strive to be as
flexible as our clients’ requirements
are demanding. Our business philosophy has been
shaped by an awareness of the need for attention
to detail, rapid response and straightforward
We do what we say and we will keep you informed.
DRIVERS can provide all types of drivers on
long or short term assignment, for your regular
and emergency requirements to cover:
• Surprise, urgent or late booked jobs
• Normal fleet demands
By hiring temporary staff you avoid the hidden
costs of employment
• PAYE administration
• Employers NI Contributions
• Holiday and sickness pay
• Redundancy costs
here to download our cost calculator
We retain full records,
references, and history, including a photograph
and copy licence for each employee. Our team
of drivers is closely vetted and screened to
ensure accurate matching to your requirements
and to ensure that you can concentrate on getting
the job in hand completed without having to
worry about the suitability or otherwise of
the staff. Once you have made a booking with
us, we will confirm it by fax and ensure that
the right person will turn up at the correct
place at the required time.
Our database of drivers is a valuable source
of permanent staff as well as emergency temps.
There are always people filling in temping whilst
searching for a permanent job. Contact us for
your permanent requirements.
Drivers - We Deliver